Disclaimer:

We at Kelland Wholesale Biltong will endeavor to send out every delivery within 3 – 5 working days from the day the order was placed. However, due to unforeseen circumstances, this may not always be possible. In such an event, we will be sure to send out your order as soon as we are able to do so whilst keeping you updated. Thank you for your understanding.

Detailed description of goods and/or services

Kelland Wholesale Biltong is a butchery that sells meat to the public instore and via the online store.

Please Note:
– Product weights are an estimate and may vary.
– Due to health and safety regulations no returns will be accepted after delivery.

General

• Kelland Wholesale Biltong reserves the right to change prices and website content and discontinue items without notice
• All prices on this website are excluding VAT and are quoted in South African Rands.
• The pack weights are an average estimation, weights may vary by 25%
• Kelland Wholesale Biltong has made all effort to make sure that the content on this website is correct, in the event that any information on this website is incorrect due to typographical errors or technical inaccuracies, Kelland Wholesale Biltong will not be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information on the site.
• All images on this website are as close as possible to the actual product, however, may differ slightly from the actual product.
• Online only promotions do not apply in-store and In-store only promotions do not apply online.
• All content on this website may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed.

Customer Privacy policy

• Kelland Wholesale Biltong shall take all reasonable steps to protect the personal information of users. For the purpose of this clause,”personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted 

• Payment may be made via Visa or MasterCard.

Card acquiring and security

• Card transactions will be acquired for Kelland Wholesale Biltong via Payfast who are the approved payment gateway for all South African Acquiring Banks.  Netcash uses the strictest form of encryption,namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details 

• Customer details will be stored separately by Kelland Wholesale Biltong from card details which are entered by the client on Payfast`s secure site. For more detail on Payfast refer to  payfast.co.za.

Merchant Outlet country and transaction currency

• The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

• Kelland Wholesale Biltong takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile 

• This website is governed by the laws of South Africa and Kelland Wholesale Biltong chooses as its domicilium citandi et executandi forall purposes under this agreement, whether in respect of court process,notice, or other documents or communication of whatsoever nature as 6 Fawcus Street, Jeppestown, South Africa.

Variation

• Kelland Wholesale Biltong may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Warranty

• Kelland Wholesale Biltong only uses the freshest and highest quality meat and provide NO warranty.

Company information

• This website is run by Kelland Wholesale Bilrong. 6 Fawcus Street, Jeppestown, Johannesburg. 011 614 0671 | orders@kelland.co.za